What if my wallet isn't connecting?
Troubleshooting wallet connection issues
In some cases your wallet might not be talking to your web browser properly and they both need a quick reset.
You can try the following steps:
Your browser and wallet should be kept updated to the latest version.*
Clear your browser's cache, close the program, and then open it again.
Use a desktop computer or laptop with a browser like Chrome or Brave.
Check to see if any security software, adblockers, or other extensions are getting in the way.
If these steps did not work for you or you still have questions, please reach out to our Customer Support Team using our chat widget.
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